Privacy Policy

1. Information We Collect

We may collect and store the following types of information: Personal Information:

• Full name
• Phone number
• Email address
• Address and billing information
• Vehicle information (e.g., make, model, license plate number)

Location and GPS Data:

• Real-time and historical location data of tracked vehicles
• Route, speed, ignition status, and movement alerts

Usage Information:

• Device type and operating system
• IP address
• Date and time of service access
• Interaction with our software, mobile app, or web portal

2. How We Use Your Information

We use your data to:

• Provide and manage GPS tracking services
• Improve system performance and user experience
• Notify users of alerts, updates, or unauthorized activity
• Assist law enforcement or emergency services when required
• Communicate service-related information and promotions (with consent)

3. Data Sharing and Disclosure

We do not sell or rent your personal data. We may share your data with:

• Authorized personnel of Response One Ghana Limited
• Third-party service providers assisting with platform functionality, under strict confidentiality
• Government or law enforcement agencies, when legally required

4. Data Security

We employ industry-standard security practices, including encryption, firewalls, and secure servers to protect your data against unauthorized access, misuse, or disclosure. Our team continuously monitors systems for potential vulnerabilities and threats.

5. Data Retention

Your data is retained only as long as necessary for providing our services, complying with legal obligations, and resolving disputes. When no longer needed, we securely delete or anonymize your data.

6. Your Rights

As a user, you have the right to:

• Access the personal data we hold about you
• Correct inaccuracies in your personal data
• Request deletion of your data (subject to legal exceptions)
• Withdraw consent for data processing (where applicable)

7. Cookies and Tracking Technologies

Our platform may use cookies or similar technologies to enhance user experience and gather analytics. You may control cookies through your browser settings.

8. Third-Party Services

Our services may contain links or integrations with third-party platforms. We are not responsible for the privacy practices of these external sites.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our services or legal requirements. We encourage you to review it regularly.

10. Contact Us

If you have any questions or concerns about this policy or how we handle your data, please contact us at: Secure Drive GPS System
Powered by Response One Ghana Limited
Email: info@responseoneghana.com
Phone: 0302770358
Website: responseoneghana.com